All orders are shipped on the same business day if paid for by 8pm AEST. Business days are Monday ? Friday. Weekends and holidays are not business days.
Combined Postage: All items paid for under one cart will be combined into one shipment. You pay the full advertised postage for the first item, and each additional item gets a 60% postage reduction.
Delivery Time: Please allow 3-5 business days for delivery. We have distribution centers in the UK, USA, and Australia, which allows us to post all over the world faster than any other eBay merchant. All our packages are posted by FedEx to guarantee no delays in customs. Make sure to buy products from an Australian seller to avoid delays in customs. Or if you buy from an international seller, makes sure that company posts by courier (FedEx, UPS, DHL), otherwise if they post by regular mail, you can expect to add ~14 days to their advertised delivery times due to customs inspections.
We only accept PayPal. Sorry, no checks, money orders, or bank drafts. All PayPal payments must proceed through the eBay checkout system. Simply go to the item you purchased and click the ?Pay? button.
All payments are due within 7 days. If you are purchasing more than one item and wish to combine postage please wait until you have added all items to your cart before making payment. After you pay for one item, eBay cannot combine that item with your other purchases. Separate payments will post separately and will not receive the combined postage discounts.
Non-Payments: eBay will send an automated payment reminder 3 days after you commit to buy an item. A dispute will automatically open on eBay after 7 days of non-payment. For more information, please see our FAQ page.
PayPal E-checks are not PayPal instant payments. E-checks take 10-14 days to clear, so we cannot post an order until PayPal releases the funds from your bank. If you are not sure whether your PayPal payment is an E-Check or instant payment please see our FAQ page.
If you received an order from our Australian warehouse, please do not return it there. All returns must go to our USA returns processing facility at:
Returns MUST have an associated Return Merchandise Authorization (RMA) number. To request an RMA number, simply contact us through eBay within 7 days of receiving your order. In your message, please include your order number, item(s) to be returned, and the reason for the return. Unauthorized returns will be refused.
This option is best if you need the replacement in a hurry or you want to ensure that your replacement item is in stock. Simply purchase a new size or style and we will ship your new order as soon as we receive payment. Return the original item along with your RMA number written on the packing slip. Once we receive your return we will refund the purchase price of the returned item. Only the original merchandise price is eligible for credit. Postage fees are non refundable.
If you cannot find a suitable replacement in our inventory, we will refund your order, but a minimum 15% restocking fee will apply. Return the product to us with your RMA number written on the invoice, as well as a brief note indicating that you wish to be refunded. The original postage fees are non-refundable. Processing time for refunds is typically 1 week from when we receive it.
All products must be returned to us in the same condition that you received it. Shoes/boots must be returned without packing labels or tape directly on the shoe box.
Yes. Buy as many items as you want and pay only one shipping price. Each additional item ships for FREE. As long as you wait to pay until you?re finished shopping with us, all items under the same Ebay User ID will automatically be consolidated into your eBay shopping cart. All shipping discounts will automatically apply to your order total.
Yes! During the item payment process you will be able to enter your desired shipping address. Once you make payment a shipping label is automatically created based ONLY on the information you filled out in the checkout page regardless of what your Credit Card or PayPal billing address is, so please make sure you enter the shipping address correctly because we do not look at PayPal receipts for the shipping address.
We sell costumes, not designer clothing that come in a dozen sizes and made to fit 100% perfectly. If you?re in doubt, choose the larger size, and if necessary, have it altered by a seamstress for a better fit. It?s much easier to alter a larger outfit than to add fabric to one that is too small.
Buyers have 7 days to pay. If you are combining auction items, payment is due by the 7th day from the end of the FIRST item that you added to your cart.
Paypal instant payments are credited instantly to our Paypal account and we are able to ship your order immediately. Paypal E-checks require an average of 4-7 days to clear and we will ship your order after Paypal has cleared your E-check. In order to make instant payments with Paypal you must have a valid Non-Expired credit card linked to your Paypal account and have your Paypal transactions deduct from your credit card. If your credit card is expired then Paypal will automatically withdraw money from your bank?s checking account to complete the transaction. Any payments made from your checking account through Paypal is an E-check.
Please check your tracking number. Our packages are delivered by FedEx, and they require a signature upon delivery. If you have not received it yet, please contact FedEx at 13 26 10 for more information on your package. Please have your tracking number available for them when you call.